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POLICIES 

 

MATERIAL DISCLAIMER - Please understand that Marble and Granite slabs are products of nature and natural fractures are common but not defects in your stone. The Marble and Granite Institution of America states that stone slabs reaching the market come from mountains that are many years of age and any inherent fractures are a part of the natural character of the stone. Norwalk Marble & Granite LLC makes NO GUARANTEES OR WARRANTIES AGAINST GRAZING, SCRATCHING OR WEAR ON THE STONE SURFACE OR OTHERWISE, AND ALL PRODUCTS ARE SOLD SUBJECT TO VARIATION IN COLOR, FLOW, GRAIN, TONALITY, SPOTTING, VEINING, SHADE, AND TEXTURE. Norwalk Marble & Granite LLC will make all efforts to strengthen any fractures with liquid epoxy and avoid them whenever possible. Norwalk Marble & Granite LLC WILL NOT BE HELD RESPONSIBLE FOR NATURAL FRACTURES EXISTING IN STONE.

 

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PROCEDURE

  1. Contact us! Call, text, email. (You can email us your measurements for free estimates).

  2. Visit our showroom to see our current specials and samples.

  3.  Measurements & Templates taken - It is highly recommended that the homeowner and/or contractor be present for template. We wish to ensure that all the requests of the homeowner are met; e.g., seam location and confirmation of edge detail. Please have sinks available at the job site. We also offer sinks! 

  4. Deposit paid - We require 1/2 of the fabrication deposit before installation. 

  5. Fabrication completed.

  6. Installation - Upon completion of counter installation, payment in full of the remaining balance is due. 

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